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    How do I make an exchange or return?

    Items along with the original packing slip must be returned back to the warehouse within 30 days of the order’s original delivery date. Kits and bundled products must be sent back as complete sets. Items are only returnable in unused or lightly tested condition. Address for returns is:

    80 Internationale Blvd. Suite A, Glendale Heights, IL 60139

    Beautytainers must return items with the RMA form that can be printed from Backstage.

    Exchanges are only done in the form of return and repurchase.

    What if the product is damaged during shipping?

    Products should be inspected upon receipt and reported to HQ for a replacement item. 

    How long will my return take?

    Returns typically take 5-7 business days to process once they reach our warehouse.