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    PAYMENT

    What types of payments does TYRA Beauty accept?
    TYRA Beauty accepts all major credit cards via TyraBeauty.com. Beautytainers may accept cash payment for in person cash and carry sales. We do not accept personal checks.
    When will my card be charged?
    Your credit card will be charged as soon as your purchase on Tyrabeauty.com is made.

    RETURN & EXCHANGES

    How do I make an exchange or return?
    Returns or exchanges can be made by customers by sending all products back to our warehouse along with the original packing slip and specification of exchange item, if applicable. Beautytainers must return items with the RMA form that can be printed from Backstage.
    How long will my exchange or return take?
    Returns and exchanges typically take 5-7 business days to process once they reach our warehouse. 

    SHIPPING

    What if the product is damaged during shipping?

    Products should be inspected upon receipt and reported to HQ for a replacement item. 

    If I am a Beautytainer, do I have to pay for shipping or does my Customer pay for Shipping?

    The customer of Beautytainer pays shipping when an order is placed through their Beautytainers’ personal link. If an item is purchased via cash and carry, there is no shipping fee to be assessed.

     

    PRODUCTS

    Are your products natural or organic?

    TYRA Beauty is very conscious of what our customers apply to their faces and refuse to use ingredients that will or have been known to cause harm.

    Are your products hypoallergenic?

    TYRA Beauty products are not hypoallergenic, however, they were designed to be compatible with all skin types and do not contain any known irritants. We do recommend that customers test all products on a patch of skin on their arm before applying to face.