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    PAYMENT

    What types of payments does TYRA Beauty accept?

    TYRA Beauty accepts all major credit cards and Paypal via TYRABEAUTY.com. Beautytainers may accept cash payment for in person cash and carry sales. We do not accept personal checks.

    When will my card be charged?

    Your credit card will be charged as soon as your purchase on TYRABEAUTY.com is made.

    RETURN & EXCHANGES

    How do I make an exchange or return?

    Items along with the original packing slip must be returned back to the warehouse within 30 days of the order’s original delivery date. Kits and bundled products must be sent back as complete sets. Items are only returnable in unused or lightly tested condition. Address for returns is:

    80 Internationale Blvd. Suite A, Glendale Heights, IL 60139

    Beautytainers must return items with the RMA form that can be printed from Backstage.

    Exchanges are only done in the form of return and repurchase.

    What if the product is damaged during shipping?

    Products should be inspected upon receipt and reported to HQ for a replacement item. 

    How long will my return take?

    Returns typically take 5-7 business days to process once they reach our warehouse.

    SHIPPING 

    What if the product is damaged during shipping?

    We will replace it! Products should be inspected upon receipt and reported to Customer Service within 10 days of delivery for a replacement item. Phone: 1-800-867-8972

    How much is shipping?

    All orders placed before 12 p.m. Central Time will ship the same day; all orders placed after 12 p.m. will ship the next business day. Weekends do not count as transit days.

    FREE Standard Shipping on all orders over $125

    Standard Flat Rate Shipping (est. 5-7 business days)- $5.95

    2nd Day Shipping- $14.95

    UPS Overnight Shipping- $19.95

    PRODUCTS

    Are the products tested on animals?

    No.

    Do you products contain harmful chemicals?

    TYRA Beauty is very conscious of what our customers apply to their faces and refuse to use ingredients that will or have been known to cause harm. These ingredients are banned from our products:

    • ANIMAL FATS, OILS, AND MUSKS
    • BENZALKONIUM CHLORIDE
    • BISPHENOL A (BPA)
    • BUTOXYETHANOL
    • BHA AND BHT
    • 1,4-DIOXANE
    • FORMALDEHYDE
    • HYDROQUINONE
    • OXYBENZONE
    • PARABENS (METHYL-, ISOBUTYL-, PROPLY- AND OTHERS)
    • PHTHALATES (DBP, DEHP, DEP AND OTHERS)
    • RESORCINOL
    • TOLUENE
    • METHYL CELLOSOLVE
    • MERCURY AND MERCURY COMPOUNDS (ALSO LISTED AS THIMEROSAL)
    • SODIUM LAURYL SULFATE AND SODIUM LAURETH SULFATE (SLS AND SLES)
    • TRICLOSAN AND TRICLOCARBAN

    Are your products good for sensitive skin?

    TYRA Beauty products were designed to be compatible with all skin types and do not contain any known irritants. We do recommend that customers test all products on a patch of skin on their arm before applying to face.